Velvetcrumb
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Shipping & Returns

Last updated: January 2026

Delivery

We dispatch every order of fresh fruit with care. Most deliveries arrive within a few days, and you will receive a tracking link when your box ships.

Shipping costs

We offer free standard delivery on every fresh fruit order. Express options are available at checkout.

Returns

If you are not completely happy with your berries, grapes or other produce, you can return your order within 30 days for a full refund. Items should be returned in their original condition.

Damaged items

In the rare case something arrives damaged, get in touch straight away and we will send a replacement immediately.